IT Service and Support
Overview
From supplementing your existing IT staff to providing a fully managed service, we can fulfill all your IT needs.
We build and maintain stable business services, reduce downtime and increase productivity by proactively managing your IT investment.
Wherever possible, we prefer to build ongoing relationships with our customers, to best provide long-term solutions that are in line with your business objectives.
When you use BARRON IT as your prefered IT provider you can focus on your core business.
Services offered
Emergency IT Support,
When the unexpected occurs.
Managed Service Plans,
A proactive approach to you business IT systems.
IT Projects and System Implementation,
Getting things done. more
Information Technology (IT) Strategic Planning
Connecting your IT plan with your business plan. more
Business Continuity and IT Disaster Recovery Planning,
Helping you protect your business from calamity. more
Equipment & Consumable Sales,
For new PC's, laptops, servers, switches, printes, toners, backup tapes and more.
Hosted services,
Virtual Servers, Websites and Email.
Emergency IT Support
On-call issue resolution for all network, server & desktop issues
On-call support from BARRON IT gives your business peace of mind, knowing qualified and reliable technology specialists are available 24 hours a day. Our reliable on-call service is built on a foundation of dedicated professionals offering a wealth of technical knowledge to resolve even the toughest issues.
Contact BARRON IT today via our issue tracking system. or Phone: (02) 4627 9929
Managed Services
A proactive approach to you business IT systems
BARRON IT can help your business establish and maintain a stable IT environment and dramatically reduce downtime by proactive management of your IT investment.
Managed Services allow you to focus on your core business without IT management burden. We can provide a range of options to meet your needs and budget including; Schedule Maintenance, Active Monitoring, Issue Tracking and Trend Reporting
Contact BARRON IT today via our issue tracking system. or Phone: (02) 4627 9929
We offer
Scheduled Maintenance
- Review of server logs, disk capacities, and general health of servers
- Validation of backups, strategy, and assurance of restore capability
- Application of patches and service packs
- Installation of recommended patches, service packs, and maintenance updates
- Review status of network components and logs
- Tuning of network and system components as necessary
- Other Unscheduled repairs as required and as time permits
Active Monitoring
BARRON IT can implement an active monitoring strategy, to warn of system failures and events.
Issues Tracking
All issues are logged in BARRON IT’s helpdesk issue tracking system to ensure that no event is left un-addressed. Issues can be logged by our Technicians, your staff or automated alerts.
Trend Reporting
As BARRON IT maintain a log of all issues we can provide reporting and trend analysis to show cost benefit and future planning needs.